I do not wait to get the official letter in the mail....I faxed to them #1...picture government I.D. #2....a utility Bill with my name and address #3 the cardboard envelope the card came in... #4....I sent the birthday card... #5....Daughter wrote a letter to them confirming she indeed gave me the card, when and where she bought it.... She also explained that in NYC When buying a gift card of that size.... You can only pay with cash... She did not know what happened to the receipt, or even if they gave her one.....who's going to think about receipts and what you have done with one....
But Amex already knew how much the card was for...they knew it had not been used...and they knew where and when it was bought... I expected the FBI to show up at the house any day to Fingerprint me.... Or give me a Polygraph test.... I wait a day then I called them to confirm they got the fax.... Oh yes they had....and they already made their decision.... "DECLINED" Reason given....no receipt proving that Daughter actually bought it...Now I know a lot of people don't believe lawyers.... But come on....She is not a lawyer doing "personal injury" with a Billboard on the side of the FDR Drive.... At this point I am on the phone with a lovely women in India... Now say what you will....they may not be very helpful people But you have to admit they are the most Polite people on Earth... BUT....in this case I got a helpful one also!! I basically was hysterical....so hysterical...and not in a HaHa funny way....she told me to hold on... 10 minutes or so go by and she gets back on to tell me she spoke with the resolution team and she felt so bad for me that she got them to change their decision...
God Bless this women... One more hurdle to go.... They were mailing me a form that needed to be notarized.... I get the form the Saturday before President's Day.. First thing Monday I run up to Suntrust because they Always have Notaries working... Bank closed for the holiday.... I discover that our County offices are open... I go in to the tax office and I'm told Yes this is something they do but only for County Business.... So go away...I'm not interested in your problem... Not one to accept the word "No" I go across the hall to the Voter registration office who happily stamp and sign my form... |